Help Center

Welcome to the Help Center

Our Help Center is undergoing changes.

If you cant find something you need, just drop us a line

Suggested forms

  • Account Support in WebBuy Service Desk

    Questions regarding your users, or your account.

  • Technical support in WebBuy Service Desk

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Suggest improvement in WebBuy Service Desk

    See a place where we can do better? We're all ears.

  • Suggest a new feature in WebBuy Service Desk

    Let us know your idea for a new feature.

Powered by Jira Service Management
{"xsrfToken":"657b9c17b98d66da5cb3aa076d9c4abc25d0b3b9_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/522e8e22-a329-431e-900a-0c0bb4d52a88/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyY2EyNTVjNC03ZWQyLTQyZjgtYWQyOC0zNzYyZDkzZTBlZTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjUyMmU4ZTIyLWEzMjktNDMxZS05MDBhLTBjMGJiNGQ1MmE4OCI6WyJyZWFkIl19LCJleHAiOjE3MzkyMDY5MDAsIm5iZiI6MTczOTIwNjMwMH0.iSgAOzE3RAR7Z5Xwmmd-TDiSMxrBsjGm6IoAZjF1pOc&client=2ca255c4-7ed2-42f8-ad28-3762d93e0ee4&mode=fit","logoId":"522e8e22-a329-431e-900a-0c0bb4d52a88","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Our Help Center is undergoing changes.","userInitialAnnouncementMessageWiki":"<p>If you cant find something you need, just <a href=\"mailto:support@webbuy.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">drop us a line</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"Our Help Center is undergoing changes.","announcementMessage":"If you cant find something you need, just [drop us a line|mailto:support@webbuy.com]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0052cc","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2f0fa1f8-5163-42a0-902d-a3ebc7951140/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyY2EyNTVjNC03ZWQyLTQyZjgtYWQyOC0zNzYyZDkzZTBlZTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJmMGZhMWY4LTUxNjMtNDJhMC05MDJkLWEzZWJjNzk1MTE0MCI6WyJyZWFkIl19LCJleHAiOjE3MzkyMDY5MDAsIm5iZiI6MTczOTIwNjMwMH0.sV3tv5veUoEP2H8B725AeeLgcgq2yzzrnK-3_z1XIpY&client=2ca255c4-7ed2-42f8-ad28-3762d93e0ee4&height=300&mode=fit","bannerMediaApiFileId":"2f0fa1f8-5163-42a0-902d-a3ebc7951140","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=webbuy","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"657b9c17b98d66da5cb3aa076d9c4abc25d0b3b9_lout","baseUrl":"https://webbuy.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://webbuy.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"2ca255c4-7ed2-42f8-ad28-3762d93e0ee4","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"60804aca81a34cffb43a2f4817b64ea0","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}